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Understanding taxes and fees

Updated 11/15/2025

Understanding Taxes and Fees

Hotel bookings include various taxes and fees beyond the base room rate.

Quick Answer

Included in price: VAT, sales tax, occupancy tax, mandatory fees
Pay at hotel: City/tourism tax (in some locations)
Optional extras: Room service, minibar, spa, parking (not included)

Types of Taxes

VAT (Value Added Tax)

What it is:

  • Sales tax on services
  • Common in Europe
  • Percentage of room rate
  • Government mandated

Typical rates:

  • UK: 20%
  • France: 10%
  • Germany: 7%
  • Spain: 10%
  • Italy: 10%

Included in PriceRoom prices: Yes

Sales Tax

Common in:

  • USA
  • Canada
  • Some Asian countries

How calculated:

  • Percentage of room rate
  • Varies by state/province
  • Set by local government

US examples:

  • New York: ~14.75%
  • California: 10-15%
  • Florida: 11-13%
  • Nevada: 12-13%

Included in our prices: Yes

City/Tourism Tax

What it is:

  • Per person, per night fee
  • Funds local tourism
  • Fixed amount or percentage
  • Common in Europe, Asia

Usually: Paid directly at hotel (NOT included in prepayment)

Typical amounts:

  • Paris: €0.25-€4/person/night
  • Rome: €3-€7/person/night
  • Barcelona: €0.75-€3.50/person/night
  • Amsterdam: 7% of room rate

Why separate:

  • Local law requires hotel collection
  • Cannot be prepaid
  • Often cash only
  • Direct to city government

Hotel Occupancy Tax

What it is:

  • Tax on hotel stays
  • Common in USA
  • Percentage of room rate
  • State and/or local

Included in our prices: Yes

Mandatory Fees

Resort Fees

What they cover:

  • Pool access
  • Gym/fitness center
  • WiFi
  • Beach chairs/umbrellas
  • Daily newspaper
  • Local calls
  • Parking (sometimes)

How much:

  • $15-$50 per night
  • Common in resort destinations
  • Las Vegas, Miami, Hawaii, etc.

Mandatory: Yes, can't opt out

Included in PriceRoom prices: Yes

Example:

Las Vegas Hotel
Room Rate: $100/night
Resort Fee: $35/night
Total shown on PriceRoom: $135/night

Service Charges

What they are:

  • Gratuity/service fee
  • Percentage of room rate
  • Common in some countries
  • Goes to hotel staff

Typical rate: 10-15%

Included in our prices: Yes

Cleaning Fees

Common for:

  • Serviced apartments
  • Holiday rentals
  • Long stays
  • Vacation homes

Usually:

  • One-time fee
  • Not per night
  • $50-$200

Included in our prices: Yes

What's NOT Included

Optional Extras

Breakfast (unless specified) ❌ Parking (unless stated as included) ❌ Airport transfersRoom serviceMinibarLaundrySpa treatmentsPhone callsMoviesPet fees (if applicable) ❌ Crib/rollaway bed fees

Pay-at-Hotel Charges

Incidentals:

  • Anything you use at hotel
  • Billed to your room
  • Paid at checkout
  • Separate from booking

Additional Taxes (Sometimes)

In rare cases:

  • City tax (as mentioned above)
  • Local surcharges
  • Special event taxes

We notify you if any taxes are payable at hotel!

Seeing the Breakdown

On Search Results

Price shown: Total including taxes and fees

Click "View Details" to see:

  • Base room rate
  • Each tax (name and amount)
  • Each fee
  • Total

On Booking Page

Full breakdown:

Grand Hotel - 3 nights

Room Rate: $100 × 3 = $300
VAT (20%): $60
City Tourism Fee: $9
Service Charge (10%): $30
─────────────────────────
Total: $399

*City tax €3/person/night payable at hotel

On Confirmation

Email shows:

  • Complete price breakdown
  • What's included
  • What's payable at hotel
  • Grand total

Regional Differences

Europe

Usually includes:

  • VAT (shown separately or included)
  • Service charge
  • Occupancy tax

Pay at hotel:

  • City/tourism tax (common)

United States

Usually includes:

  • Sales tax
  • Occupancy tax
  • Resort fees

Pay at hotel:

  • Rare (most prepaid)

Asia

Varies by country:

  • Some include all taxes
  • Others have local taxes at hotel
  • Service charges common
  • Government taxes included

Price Comparison Considerations

Total Cost

When comparing:

  • ✅ Look at total price (inc. taxes/fees)
  • ❌ Don't compare base rates only
  • ✅ Check what's payable at hotel
  • ✅ Consider all extras needed

Example comparison:

Hotel A: 
$100/night base
+ $30 resort fee
+ $15 taxes
= $145 total

Hotel B:
$130/night base
+ $12 taxes
= $142 total

Hotel B is actually cheaper!

Hidden Fees?

PriceRoom shows:

  • All mandatory charges
  • Clear breakdown
  • Payable-at-hotel items noted
  • No surprises

We're transparent:

  • Price shown = price you pay
  • Plus only optional extras you choose
  • Plus pay-at-hotel taxes (clearly noted)

Invoice & Expense Reports

Tax Breakdown

Your invoice shows:

  • Each tax separately
  • Tax ID numbers
  • VAT registration
  • Business-ready format

For Expense Claims

Receipts include:

  • Accommodation cost
  • Each tax itemized
  • Total amount paid
  • Dates of stay

Refunds & Taxes

If You Cancel

Refund includes:

  • Room rate
  • All taxes
  • All fees
  • Everything you paid

Same amount refunded as charged

Partial Refunds

Taxes calculated on:

  • Refunded portion
  • Pro-rated
  • Fair and accurate

FAQ

Q: Why are there so many taxes? A: Multiple government levels (city, state, national) each have tourism taxes.

Q: Can I avoid paying taxes? A: No. Taxes are legal requirements.

Q: Why is city tax separate? A: Local law requires hotel to collect directly in many European cities.

Q: Are taxes refundable if I cancel? A: Yes, if booking is refundable, you get everything back including taxes.

Q: Do business travelers pay less tax? A: No. Same taxes apply regardless of purpose.

Q: Why are resort fees mandatory? A: Hotel policy. They're considered part of the stay cost.

Q: Can I see taxes before booking? A: Yes! Click "View Details" on any hotel to see full breakdown.

Tips

Budget Accurately

Check total price (not just base rate)
Read confirmation for pay-at-hotel items
Add 10-15% buffer for incidentals
Check meal costs if not included

Understand Your Bill

Review breakdown before booking
Note pay-at-hotel taxes
Keep confirmation email
Compare totals, not base rates

Need Clarification?

Questions about taxes/fees?

Contact Support

We'll explain:

  • Your specific booking's charges
  • Each tax and fee
  • What's payable when
  • Why certain charges apply

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