Which Payment Methods Can I Use?
PriceRoom accepts a wide variety of payment methods to make booking convenient for travelers worldwide.
Quick Answer
We accept all major credit cards (Visa, Mastercard, American Express), debit cards, and select digital payment methods. Available options may vary by supplier and region.
Accepted Payment Methods
Universally Accepted
These payment methods work for all bookings:
- Visa - Credit and debit cards
- Mastercard - Credit and debit cards
- American Express - Credit cards
- Discover - Credit cards (US and select regions)
- Diners Club - Credit cards
- UnionPay - For customers in China and Asia
Digital Wallets (Coming Soon)
- Apple Pay
- Google Pay
- PayPal
Payment Processing
Secure Payments
All payments are processed securely using:
- Industry-standard SSL encryption
- PCI DSS compliant systems
- 3D Secure authentication when required
- Tokenization for card security
Multi-Currency Support
You can pay in multiple currencies:
- Prices displayed in your local currency
- Conversion handled automatically
- No hidden fees from PriceRoom
- Bank exchange rates may apply
Supplier-Specific Requirements
Different Suppliers, Different Rules
Some suppliers may have specific requirements:
RateHawk (EmergingTravel):
- All major cards accepted
- International cards welcome
- 3D Secure may be required
Hotelbeds:
- Visa, Mastercard, Amex
- Some bookings may require deposit
- Balance payable at hotel
GoGlobal:
- Standard card payments
- Prepayment or pay-at-hotel options
SunHotels:
- Credit cards for reservation
- Some properties accept debit cards
Payment Timing
When You'll Be Charged
Depending on the booking:
-
Prepaid Bookings:
- Full amount charged at booking
- Non-refundable rates
- Best prices usually
-
Pay at Hotel:
- Small deposit or authorization hold
- Pay balance at check-in
- More flexibility
-
Partial Prepayment:
- Part paid now
- Remainder at hotel
- Mixed flexibility
Authorization Holds
You may see a temporary charge:
- Not an actual charge
- Verifies card validity
- Released within 3-7 days
- Standard industry practice
Card Requirements
What You Need
Your payment card must:
- Be valid for the entire stay duration
- Have sufficient available credit
- Match the name of the guest (for some suppliers)
- Support international transactions (for foreign bookings)
Virtual Cards
Some virtual/temporary cards may not work:
- Must support hotel holds
- Need to be valid through checkout
- Check with card issuer first
Payment Declined?
Common Reasons
-
Insufficient Funds:
- Check available balance
- Consider authorization holds
-
Card Restrictions:
- International transactions blocked
- Online purchases disabled
- Daily limit reached
-
Security Checks:
- Unusual activity flagged
- 3D Secure failed
- Address verification failed
-
Card Details:
- Incorrect CVV
- Wrong expiry date
- Typo in card number
What to Do
- Contact your bank to authorize the transaction
- Try a different card
- Use alternative payment method
- Contact our support team for help
Currency & Conversion
Display Currency
Prices shown in:
- Your selected currency
- Based on current exchange rates
- Updated regularly
Payment Currency
You'll be charged in:
- Supplier's currency - Usually best rate
- Your card currency - Bank converts
- Check before confirming booking
Exchange Rate Notes
- Rates shown are indicative
- Final rate determined at time of payment
- Your bank may add conversion fee
- Consider using card with no foreign transaction fees
Invoice & Receipt
After Payment
You'll receive:
- Email confirmation immediately
- Booking voucher/confirmation
- Receipt for your payment
- Invoice (if requested)
For Business Travel
- Company card accepted
- Business invoices available
- VAT shown separately (where applicable)
- Export to expense systems
Important Notes
Security:
- Never share your full card details via email
- Always use secure payment page
- Look for padlock icon in browser
Card Holder:
- Name on card should match guest name
- Some hotels require card at check-in
- Bring the card you paid with
Prepaid Cards:
- May not work for all bookings
- Must support hotel authorization
- Check terms before using
Need Help?
If you're having payment issues:
- Check card details are correct
- Contact your bank
- Try alternative payment method
- Contact our support team