How to Get an Invoice for Your Reservation
You can download an invoice for your PriceRoom booking at any time through your account or booking confirmation.
Quick Answer
Invoices are available immediately after booking. Access them through your account dashboard or the booking confirmation email.
Where to Find Your Invoice
Option 1: From Your Account
- Log in to your PriceRoom account
- Go to "My Bookings"
- Find your booking
- Click "Download Invoice"
- Invoice downloads as PDF
Option 2: From Confirmation Email
- Open your booking confirmation email
- Look for "View Invoice" link
- Click to view online
- Download or print as needed
Option 3: Guest Booking
If you booked without an account:
- Go to "Find My Booking"
- Enter your email and booking reference
- Access booking details
- Download invoice
Invoice Types
Personal Invoice
- Includes your name
- Total amount paid
- Booking details
- VAT breakdown (where applicable)
- Payment method
Business Invoice
Additional information included:
- Company name
- VAT/Tax ID number
- Company address
- Itemized breakdown
- Tax calculations
To get a business invoice:
- Add company details during booking
- Or update in account settings before download
What's Included on Invoice
Header Information
- Invoice number
- Invoice date
- Booking reference
- Supplier information
Booking Details
- Hotel name and address
- Check-in and check-out dates
- Number of nights
- Room type
- Number of guests
Pricing Breakdown
- Room rate per night
- Number of nights
- Subtotal
- Taxes and fees
- Total amount
- Currency
Payment Information
- Payment method used
- Last 4 digits of card (if applicable)
- Payment date
- Transaction reference
Additional Details
- Cancellation policy
- Special requests
- Supplier booking reference
Invoice Languages
Currently available in:
- English (default)
Other languages coming soon:
- French
- German
- Spanish
- Italian
Tax Information
VAT/Sales Tax
Depending on location:
EU Bookings:
- VAT shown separately
- VAT number displayed
- Compliant with EU regulations
US Bookings:
- Sales tax shown
- State tax breakdown
- Hotel occupancy tax
Other Regions:
- Local taxes shown
- Tourism fees included
- Government charges listed
Tax ID Numbers
For business invoices:
- Add your VAT/Tax ID in account settings
- Appears on all future invoices
- Can be updated anytime
Modifying Invoice Details
Before Download
You can update:
- Billing name
- Company name
- VAT/Tax ID
- Billing address
After Download
Cannot modify already issued invoices. Instead:
- Contact support
- Explain needed changes
- We'll issue corrected invoice
- Original remains for records
Multiple Bookings
Separate Invoices
Each booking gets its own invoice:
- Cannot combine multiple bookings
- Each has unique invoice number
- Download individually
Bulk Download
For multiple bookings:
- Go to "My Bookings"
- Select bookings (checkbox)
- Click "Download Selected Invoices"
- Downloads as ZIP file
Lost Invoice?
How to Retrieve
- Check email - Search for booking confirmation
- Log into account - Download again
- Contact support - We'll resend
Note: Invoices can be downloaded unlimited times
Invoice for Expenses
What You Need
Most companies require:
- ✅ Invoice (not just confirmation)
- ✅ Payment receipt
- ✅ Itemized breakdown
- ✅ Company details
Our Invoice Includes
- ✅ All required details
- ✅ Professional format
- ✅ VAT breakdown
- ✅ Payment proof
- ✅ Acceptable for expense claims
Supplier Invoices
Multiple Documents
You may receive:
- PriceRoom Invoice - Your payment to us
- Supplier Invoice - From hotel provider
- Hotel Invoice - From property (at checkout)
Which to Use?
For expense claims: Use PriceRoom invoice
For hotel queries: Reference supplier invoice
For charges at hotel: Hotel's invoice
Special Situations
Prepaid vs Pay at Hotel
Prepaid Bookings:
- Invoice shows full amount
- Issued immediately
- Payment confirmed
Pay at Hotel:
- Invoice for deposit only
- Hotel issues separate invoice for balance
- Two invoices total
Partial Refunds
If you received a refund:
- Original invoice remains
- Credit note issued separately
- Shows refund amount
- Both needed for records
Cancelled Bookings
Full refund:
- Original invoice
- Credit note for full amount
- Net amount: Zero
Partial refund:
- Original invoice
- Credit note for refunded portion
- Net amount: Cancellation fee
Troubleshooting
Invoice Won't Download
Try these steps:
- Disable pop-up blocker
- Try different browser
- Clear browser cache
- Right-click and "Save as"
- Contact support for email copy
Wrong Details on Invoice
Common issues:
Wrong name:
- Update in account settings
- Download new invoice
Missing VAT ID:
- Add to account
- Re-download invoice
Incorrect amount:
- Contact support immediately
- We'll investigate and correct
Invoice Doesn't Match Confirmation
If amounts differ:
- Check currency conversion
- Verify all fees included
- Check for price changes
- Contact support if still unclear
For Accountants
Invoice Format
Our invoices are:
- PDF format
- Machine-readable
- QR code for verification
- Unique invoice number
- Compatible with expense systems
Integration
Can be:
- Imported to accounting software
- Parsed automatically
- Archived digitally
- Verified online
FAQ
Q: When will my invoice be available? A: Immediately after booking confirmation.
Q: Can I get an invoice in my language? A: Currently English only. More languages coming soon.
Q: Is the invoice valid for tax purposes? A: Yes, it includes all required tax information.
Q: Can I get a receipt instead of invoice? A: The invoice serves as your receipt. It shows payment proof.
Q: How long can I access my invoice? A: Forever! Download anytime from your account.
Q: Can I edit the invoice? A: No, but you can update account details and download a new one.
Need Help?
Issues with your invoice?
Contact support and provide:
- Booking reference
- Issue description
- Required corrections
We'll help within 24 hours!