Where Are My Check-In Instructions?
Check-in instructions are included in your booking confirmation email and account.
Quick Answer
Location: In your confirmation email under "Hotel Information" section
Includes: Check-in time, hotel address, contact number, directions
Also available: In your PriceRoom account under booking details
Finding Check-In Details
In Confirmation Email
Look for section labeled:
- "Hotel Information"
- "Check-In Details"
- "Property Information"
Contains:
- Hotel name and full address
- Check-in time (e.g., 3:00 PM)
- Check-out time (e.g., 11:00 AM)
- Hotel phone number
- Directions/map link
In Your Account
Access instructions:
- Log into priceroom.co
- Go to "My Bookings"
- Click on your booking
- View "Hotel Details" section
- See all check-in information
Standard Check-In Information
Check-In Time
Typical times:
- Most hotels: 3:00 PM (15:00)
- Some hotels: 2:00 PM (14:00)
- Resorts: 4:00 PM (16:00)
- Apartments: Varies widely
What it means:
- Your room guaranteed from this time
- May check in earlier if room ready
- Late check-in usually allowed
Early Check-In
Before standard time:
- Not guaranteed
- Depends on availability
- May incur extra charge
- Call hotel to request
Tips:
- Call ahead to ask
- Some hotels allow free early check-in
- Have backup plan if not available
Late Check-In
After standard hours:
- Usually accommodated
- Notify hotel if arriving after 6 PM
- Some hotels have 24-hour reception
- Others need advance notice
Important:
- Call hotel if arriving late
- Provide estimated arrival time
- Ensure booking isn't cancelled
- Get late check-in instructions
What to Bring
Required Documents
Always bring:
- Booking confirmation (printed or digital)
- Photo ID (passport for international)
- Payment card (for incidentals)
- Booking reference number
International travel:
- Valid passport
- Visa (if required)
- Travel insurance (recommended)
Optional But Helpful
- Printed directions
- Hotel phone number saved
- Emergency contact numbers
- Travel insurance documents
Directions to Hotel
In Your Confirmation
Usually includes:
- Full street address
- Google Maps link
- Nearby landmarks
- GPS coordinates
Getting There
By car:
- Use GPS or maps app
- Note parking information
- Ask about parking fees
By public transport:
- Check hotel website for directions
- Ask hotel for nearest stations
- Many confirmations include this
By taxi/rideshare:
- Show driver hotel address
- Have booking confirmation ready
- Know hotel phone number
From airport:
- Hotel may offer shuttle
- Taxi/rideshare available
- Public transport options
- Check confirmation for details
Special Check-In Situations
Apartment/Vacation Rentals
Different process:
- Key pickup location
- Code for lockbox
- Contact person details
- Specific instructions
Sent separately:
- Often 24-48 hours before
- Direct from property
- Read carefully
Self Check-In
Some hotels offer:
- Keyless entry codes
- Kiosk check-in
- Mobile key
- Instructions sent before arrival
Group Bookings
Multiple rooms:
- Check-in for all at once
- May need to check in separately
- Confirm process with hotel
Hotel Policies
Age Requirements
Minimum age to check in:
- Usually 18 or 21 years old
- Varies by hotel/location
- Listed in booking confirmation
- Must have valid ID
Identification
What's accepted:
- Driver's license (domestic)
- Passport (always accepted)
- National ID card
- Military ID
Must match:
- Booking name
- Credit card name (usually)
Payment at Check-In
Even if prepaid:
- Incidental deposit required
- Credit card hold
- $50-200 per night typical
- Released at checkout
Pay-at-hotel bookings:
- Full payment at check-in
- Plus incidental deposit
- Cash sometimes accepted
- Check confirmation
Special Requests
How to Communicate
Before arrival:
- Call hotel directly
- Email hotel
- We can pass on requests
- Not guaranteed but usually accommodated
Common requests:
- High floor
- Quiet room
- Away from elevator
- Connecting rooms
- Accessible room
- Crib/rollaway bed
Dietary Requirements
If breakfast included:
- Inform hotel of allergies
- Vegetarian/vegan needs
- Religious requirements
- Most hotels accommodate
Arriving at Hotel
At Reception
What to say: "I have a reservation under [YOUR NAME], booking reference [NUMBER], booked through PriceRoom."
They'll ask for:
- Confirmation (show email)
- Photo ID
- Credit card for incidentals
They'll provide:
- Room keys
- WiFi password
- Breakfast info (if included)
- Hotel amenity details
If There's a Problem
Hotel can't find booking:
- Show printed confirmation
- Provide supplier confirmation number
- Ask them to call supplier
- Call PriceRoom support
- We'll resolve immediately
Room not ready:
- Ask for estimated time
- Request to store luggage
- Use hotel facilities while waiting
- They may offer room upgrade
After Hours Check-In
24-Hour Reception
Most hotels have:
- Staff always present
- Normal check-in process
- Just arrive when you arrive
Limited Hours Reception
If reception closes:
- Call ahead
- Get specific instructions
- May use lockbox
- Security code provided
- Key pickup location
Important:
- Inform hotel of late arrival
- Get contact number
- Have backup plan
Language Barriers
Tips for International Travel
Prepare:
- Confirmation in local language (ask us)
- Translation app on phone
- Hotel address in local script
- Key phrases learned
Helpful phrases:
- "I have a reservation"
- "Here is my confirmation"
- "I don't understand"
- "Do you speak English?"
FAQ
Q: Can I check in earlier than stated time? A: Maybe - depends on room availability. Call hotel to ask.
Q: What if I arrive after midnight? A: Call hotel to notify. Most accommodate late arrivals.
Q: Do I need printed confirmation? A: Not required but recommended. Digital copy usually fine.
Q: What if hotel name is wrong at check-in? A: Show booking confirmation. May be under different name.
Q: Can someone else check in for me? A: Usually yes, but they need confirmation and authorization letter.
Q: Is incidental deposit always required? A: Almost always. Standard hotel practice.
Can't Find Instructions?
Missing check-in details?
- Check confirmation email thoroughly
- Look in spam/junk folder
- Log into your account
- Contact support
We'll resend or provide details immediately!