How to Delete My Personal Data
You have the right to request deletion of your personal data.
Quick Answer
GDPR right: Request data deletion
Contact us: Submit deletion request
Processing time: 30 days
What's deleted: Personal info, history, preferences
Your Data Rights
Under GDPR You Can
- Request data deletion
- Export your data
- Correct inaccurate data
- Restrict processing
- Object to processing
- Data portability
What Gets Deleted
Personal Information
- Name
- Email address
- Phone number
- Address
- Payment card details
- Search history
- Preferences
Booking History
- Past reservations
- Cancelled bookings
- Transaction records
What We Keep
Legal Requirements
We must retain:
- Financial records (7 years)
- Tax documents
- Fraud prevention data
- Legal compliance records
Why: Legal obligations, accounting, fraud prevention
How to Request Deletion
Step 1: Contact Support
Email: support@priceroom.co
Subject: "GDPR Data Deletion Request"
Step 2: Provide Information
- Your email address
- Account details
- Confirm identity
Step 3: Verification
We'll verify your identity to ensure security.
Step 4: Processing
- Review request
- Delete data
- Confirm completion
- Takes up to 30 days
Before You Request
Consider
- Active bookings will be affected
- Cannot restore deleted data
- May need new account later
- Payment history needed for refunds
Alternative: Delete Account
Simpler option: Delete entire account (includes data deletion)
After Deletion
What Happens
- Account deactivated
- Personal data removed
- Cannot log in
- Booking confirmations invalidated
- Need new account to book again
FAQ
Q: How long does deletion take? A: Up to 30 days from request.
Q: Can I keep some data? A: Account deletion removes all. For selective, contact us.
Q: What if I have active booking? A: Wait until after stay, or booking may be affected.
Q: Can I undo deletion? A: No, permanent and irreversible.